The Citizens Advice Bureau offers free, confidential, independent and impartial advice to
anybody who wishes to use the service.
The Aims of the Citizens Advice Bureau are:
To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of
the services available to them or through an inability to express their needs effectively and equally.
To exercise a responsible influence on the development of social policies and services both locally and
nationally
The Citizens Advice Bureau is independent and provides free, confidential, impartial advice to
everybody regardless of race, gender, sexuality,age or disability
Ash CAB is situated in the heart of Ash, close to the local shops. It benefits from modern, fully
wheelchair accessible offices at the rear of Ash Parish Council. There is a free car park with dedicated
disabled bays.
Ash CAB employs a few paid workers but relies heavily on volunteers who are trained to high
standards and are fully skilled in all aspects of advice work. In addition to their extensive training, staff
and volunteers at Ash CAB have wide ranging experiences, both professionally and personally, of
dealing with many of the difficult issues people might face.
The CAB also uses the knowledge gained from problems experienced by clients to try to influence
changes in Social Policy
Approximately 5 million people seek help from the CAB every year on a wide range of issues including:
Benefits; Debt and money matters; Employment;
Consumer issues; Housing; Legal matters