One of our volunteers, Roy Fairhead, a debt adviser, beat 14,000 advisers across the UK to win the Citizens Advice
Adviser of the Year award at a ceremony to celebrate the Citizens Advice 70th anniversary at the Dorchester Hotel
on 19th January 2010.
Roy, who is 70, joined Ash CAB 4 years ago and is overwhelmed at winning the award. He was
nominated by some of his clients, one of whom wrote:
“When I met Roy, I was very vulnerable. I suffer with mental health issues and a lot of problems were making me very ill.
Roy spoke to me very kindly and was very caring. He understood what I was going through. Roy saved me and
has given me a fresh start. I think if I didn’t meet Roy, I would be in a psychiatric ward for a long time.
He really deserves this award”.
Vicky Payne, Manager of Ash CAB said, “ It was very moving to see Roy win this award which was very well deserved and
I am immensely proud of him. He puts in many hours with his clients and nothing is too much trouble for him. He is
passionate about what he does and helps to take away the clients’ stress by reassuring them that there is a way forward.
When they have so much debt, it’s really valuable forsomeone to help them see that their problems can be dealt with.”